JM
Johan M

1 reviews | Active since Jul 2020

05 Jan 2023, 12:33

Bad service from miway and Bossie van Wyk

I wont recomend anyone to join MiWay. Service is really bad and its not the first time im having trouble getting them to do their job. All went well the first mont a guy called Bossie phoned me almost 3 times a week with updates. Then he asked me to put a review on hello peter for good service. And now its 4 months later havent heard from him and my car is still not fixed.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply05 Jan 2023, 12:41
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.  
 
Best regards,
The MiWay Team 
MiWay Insurance
MiWay Insurance's reply15 Jan 2023, 22:03
Official
Good day, Johan!

Thanks for giving us the opportunity to turns things around for you and show you how much we value your business! We can confirm from our Customer Resolutions team that you have been assisted and that you are happy with the service you have recieved!

Best regards,
The MiWay Team