mC
mbali C
1 reviews | Active since Jan 2010
05 Nov 2021, 08:27
Bad Service from Miway
Am very disappointed with MiWay. I lodged a claim for minor damage to my car and MiWay opted to pay me to fix the damage. Settlement agreement was signed by myself and submitted. I was told it will take 3 business days for money to reflect in my account. It is now 2 weeks since I submitted the settlement agreement with no payment. E-mail sent to consultant who was helping me has not been responded to. I contacted call centre again and still no finalisation of this matter.
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
05 Nov 2021, 08:33We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
MiWay Insurance's reply05 Nov 2021, 08:33
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team