Bad service from Miway

I lodged a claim to fix a chip on my windscreen on the 30th of April 2024 via app chat.

I was informed by the agent that I would be contacted for assistance.

It has been almost a mont that I awaited such a call.

I followed up this morning_ 27 May and was assisted by the same agent.

They informed me that they do not know what happened with my claim and they would lodge a new one.

I was then disconnected from the chat.

This was thee worst service I have recieved from any provider. The agent could have followed up on my ecisting claim and apologized for the inconvenience.

I had also been informed that this type of claim has a turnaround time of 1 business day.