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Carl C

1 reviews | Active since Sept 2017

11 Jul 2018, 09:48

Bad service from Miway

It has been more than 3 months and my claim has not been resolved with Miway. I have been waiting for Miway to let me know when can I come to their offices to listen to the conversation the between the telemarketing person and myself. Th version of the recorded conversation they sent me is so unclear you cannot understand anything. Is there someone that can put my on the right path to have this sent to the Onbutsman to investigate from their side

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply11 Jul 2018, 10:26
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply02 Aug 2018, 10:50
Official

Thank you for taking the time out to write to us – we value your feedback. We believe that Nadine and Tracey have since met you at our offices to listen to the sales call as previously requested by you. They have also explained the process to you moving forward.

Should you need any further clarity or if you need help with anything else, we urge you to give us a call.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply02 Aug 2018, 10:50
Official

Thank you for taking the time out to write to us – we value your feedback. We believe that Nadine and Tracey have since met you at our offices to listen to the sales call as previously requested by you. They have also explained the process to you moving forward.

Should you need any further clarity or if you need help with anything else, we urge you to give us a call.

Best regards,
The MiWay Team