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zanele N
1 reviews | Active since Sept 2014
18 Dec 2020, 18:56
Bad service from Disputes department
One month later still no response from MiWay disputes department. I only received an email acknowledging my query and nothing else to date. But they are quick to debit and even send smses regarding December payment but when it comes to responding and resolving claims no service...
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
19 Dec 2020, 08:01Thank you for the feedback – we appreciate it and assure you that this is not the MiWay way! Someone will get in contact shortly to see how we make this right. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply19 Dec 2020, 08:01
Official
Thank you for the feedback – we appreciate it and assure you that this is not the MiWay way! Someone will get in contact shortly to see how we make this right. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's replyOfficial
31 Dec 2020, 09:35We have heard back from our Internal Disputes department who have provided a response to your dispute, and our stance remains unchanged. Should you need further assistance we kindly suggest you seek legal advice.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply31 Dec 2020, 09:35
Official
We have heard back from our Internal Disputes department who have provided a response to your dispute, and our stance remains unchanged. Should you need further assistance we kindly suggest you seek legal advice.
Best regards,
The MiWay Team
Best regards,
The MiWay Team