Bad service for basic service. ^&$&* **** service.

Miway customer feedback on simple questions are horrific. We logged a claim a few months back for a vehicle that was ******. When following up they say they will get someone to call us back. That I expected without phoning them, but ok. Lets wait. Still waiting. Then we send them emails on daily basis. No reply. Then we phone again. Excuse is that the person moved to another department, so someone else will phone us. Still waiting. Why do we have insurance with such a bad service. It is not just about the claim that we worry about, but what service being received for such a lot of money to make sure you are covered. I would not recommend Miway at all.