Bad service

My car was ****** and recovered on the same day 14 April 2021. Since they were a few damages on the car we had to book it in 14 April 2021. On the 30th of April I received an email without content on my side. From May I tried to find out the progress of my claim and was not getting help for anyone not even the person assigned to my case. The whole month of May i was not assisted. Only on the first on the first of June I finally managed to get hold of someone they told me my car was booked in on the 30th of April at Europa Panelbeaters in Benoni, she then sent me their details. Gave them a call on the 1st of June the lady I spoke to told me they don't have my car, she said she will call me back she just need to check at their warehouse. She didn't call me back. The following day I called her she said they don't have my car she has to call miway, then she will call me back. Called Miway to find out what was going on only to find out that my car was still with them. I asked to speak to the manager since my car hire had expired and had to return the car back. The manager told me that he understand and he will have to listen to the conversation between them and the Panelbeater, to see who made the mistake. On Monday 7th June sent a call back since no one was getting back to me. Nkululeko called me to let me know that the fault was with the Panelbeater and they will be hiring a car for me, he then connected me with the Panelbeater they told me they will give me a car and my car will be ready on Friday. On Friday the Panelbeater sent me an invoice for the access fee i called them to find out if they were done with the car, the lady i spoke to told me she was out of the office she will call me back. She didn't call me back. I tried getting hold of Miway with no success. I've been waiting for the car hire and my car. The service I'm getting is the worst service ever. I'm tired, hurt and most of all disappointed