Bad Service

I recently took out insurance with MiWayfor my car, and they debited me on the 26th of June. Later on the same day i hit a very bad pothole and my tire burst open. When I called them they said my policy will only take effect on the 1st of July, and referred me to dispatch, of which I had to pay cash for. They also mentioned that I’ll only be covered from the 1st. Which means I would still replace my tire with cash!I called again to request a refund as I’m stuck with a busted tire and they said it’ll take 7 working days. I am not happy as I do not understand why they must debit early but refuse to assist me!!!