Bad service

I feel very dissapointed with mi way insurance. I was in a accident yesterday and up until now no one even asked if i was okay. pin point start i was told i must wait two to three days before i will be assisted. my car is not hurt bad but if this was a emergency i would be *****ed. This is not the way insurance companies is suppose to handle things. i might as well take my money else where because i am def not a priority to them. this is redicilous and i should not have to wait so long. meaning i will wait how ever long for my claim to pay out. i would not reccomend them and this is not the first time struggling like this with them