SM
Shandukani M

1 reviews | Active since Apr 2018

27 Apr 2018, 11:58

BAD SERVICE EVER

Dear all i'm very devastated with the service from Miway, I was hijacked 3 weeks back. Mi way couldn't be able to help me due to the tracker company been disconnected from my car. I have been paying my premiums very well for the past 3 years and iv never had any accident or any claim for that matter. I was coming from work at night and few kilos from my home armed guys ambushed me and pointed a gun at me. the little I could do was to cooperate as I was fearing for my life. now miway does not want to help me all they do is asking me one question time and again in order for them to get a loophole so that they don't pay off. Person responsible for my case is Oratile Kgomongwe

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Replies (2)
MiWay Insurance
MiWay Insurance's reply30 Apr 2018, 09:23
Official

We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply30 Apr 2018, 12:09
Official

Thanks for the note, and we’re sorry to hear that you are not happy with the outcome of your claim. Deon has since been in touch to discuss your concerns, as well as the claims decision in more detail. We assure you that we always pay all valid claims, and we urge you to get in touch our internal dispute department if you’re still unhappy.

Kind regards,
The MiWay Team