mB
muneerah B
1 reviews | Active since Feb 2021
26 Jul 2021, 10:20
Bad service
Open claim - I lodged a claim in June for items that were ****** from my home. I've still been paying my premiums on the ****** goods and almost 8 weeks later have received no feedback from Miway. While this was going on I requested that they change my debit order date FOUR TIMES. lo and behold the debit went off on the wrong date again.
I've now opted to remove the items from my mimovables insurance and still no one has gotten back to me. They clearly don't need my premium or care about their customer service
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Replies (1)MiWay Insurance's replyOfficial
26 Jul 2021, 11:22We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply26 Jul 2021, 11:22
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
