AR
Anneline R
1 reviews | Active since Nov 2020
20 Nov 2020, 11:31
BAD SERVICE!!!
I have insurance with MiWay and wanted to review my policy as the prices are increasing with ridiculous amounts. I have requested them to e-mail me or call me after 17h15 as I can't answer during work hours. Until this day I haven't received an email or a callback after 17h15. Their service lately is absolutely horrible. Would not recommend to anyone who actually wants service from their insurance company.
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Replies (2)
MiWay Insurance's replyOfficial
20 Nov 2020, 12:25We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply20 Nov 2020, 12:25
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
AR
Anneline R's updateReviewer Update
20 Nov 2020, 12:34So as soon as I complain I get feedback?
But when I request to review my policy I have to wait for days / weeks.
Not acceptable!
But when I request to review my policy I have to wait for days / weeks.
Not acceptable!
AR
Anneline R's update20 Nov 2020, 12:34
Reviewer Update
So as soon as I complain I get feedback?
But when I request to review my policy I have to wait for days / weeks.
Not acceptable!
But when I request to review my policy I have to wait for days / weeks.
Not acceptable!