BAD SERVICE

Unbelievable that two weeks after my accident, I am struggling to get information out of MiWay via e-mail. After explaining that is my preferred means of communication as i am often unable to answer my phone during working hours, I have had a couple of missed calls and now finally an email saying that they have been trying to contact me - I KNOW, I SEE YOUR MISSED CALLS AND REPLY WITH AN EMAIL EVERY TIME, ASKING THAT YOU COMMUNICATE IN WRITING!!!!! Can ANYONE at MiWay actually read and comply with a client's wishes? Remains to be seen. TWO WEEKS WITHOUT CAR OR COMMS.... Less MiWay and strictly THEIRway - BAD SERVICE!