SB
Shazia B

1 reviews | Active since Mar 2019

18 Nov 2023, 08:35

Bad Service

I have been trying to get into contact with Miway to discuss policy changes . Spoke to Claudelle Scholtz and Mbalenhle Nkumbe on the secure chat . Both these representatives either just left me on hold and never returned or just ended the chat once I stated what my request is . Very poor service and time wasting .

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Nov 2023, 08:37
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team