CE
Clinton E

1 reviews | Active since Feb 2023

26 Jan 2026, 06:50

Bad Service

Very bad service. I was phoned more than a week ago, and informed that they would resolve the problem with the "Help Me by MiWay" app. Looks like no one cares.

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply26 Jan 2026, 06:50
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team
CE
Clinton E's update28 Jan 2026, 12:21
Reviewer Update
WOW! First, you guys only reply here and do not phone back. Worst service I have ever received in my life. I will definitely cancel my policy with you. It has been more than two weeks without my problem being solved. I will post this everywhere for everyone to see, so that people cancel their policies with you. I contacted MiWay and spoke to Tumi Moleele, but she did not even help me. I think she must change her career, as I, a bot (robot) has more life than she. I even got the screenshot.
CE
Clinton E's update28 Jan 2026, 12:44
Reviewer Update
By the way, you have 24hrs or I will open a policy with Old Mutual.