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Ofentse L
1 reviews | Active since Jul 2018
24 Aug 2020, 16:03
Bad service
I have been waiting for a supervisor to contact me to review my policy after talk to Vusi Rihlampfu. No one bothered to call but Miway is happy to deduct my account.
This is unlike Miway. Is Covid the reason for this poor service?
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
24 Aug 2020, 16:56We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply24 Aug 2020, 16:56
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
OL
Ofentse L's updateReviewer Update
26 Aug 2020, 21:10Thank you for resolving my query. Refentse was great
OL
Ofentse L's update26 Aug 2020, 21:10
Reviewer Update
Thank you for resolving my query. Refentse was great