NM
Nonhlnhla M
1 reviews | Active since Feb 2015
07 Mar 2016, 13:45
Bad service and not being able to deliver
Bad service form Miway and North city Panel beaters. the is no feedback on the progress of the car and when you call the panel beaters they're so rude. one time Trevor told me he wont explain himself to me while his having my car in his premises.<br> <br> When it comes to my way I'm so disappointed on their service they give to customers. I have been calling them daily and their call centre agent will keep me waiting for over 15 minutes then hangout on me. <br> <br> How can you not have part after 30 days of having my car. very poor poor service.<br> <br> Looking for better insurance after my car is fixed
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Replies (1)0
Replies (1)MiWay Insurance's replyOfficial
10 Mar 2016, 15:27Hello N.Manana,
We hear you and we understand your frustrations, and we're sorry that the repairs are taking longer than expected!
Buhle has since been in touch with the repairer and they've assured us of their commitment to get your car ready ASAP. They will also keep you posted on the progress moving forward.
We urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team
We hear you and we understand your frustrations, and we're sorry that the repairs are taking longer than expected!
Buhle has since been in touch with the repairer and they've assured us of their commitment to get your car ready ASAP. They will also keep you posted on the progress moving forward.
We urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team
MiWay Insurance's reply10 Mar 2016, 15:27
Official
Hello N.Manana,
We hear you and we understand your frustrations, and we're sorry that the repairs are taking longer than expected!
Buhle has since been in touch with the repairer and they've assured us of their commitment to get your car ready ASAP. They will also keep you posted on the progress moving forward.
We urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team
We hear you and we understand your frustrations, and we're sorry that the repairs are taking longer than expected!
Buhle has since been in touch with the repairer and they've assured us of their commitment to get your car ready ASAP. They will also keep you posted on the progress moving forward.
We urge you to give us a shout if there's anything else you'd like us to assist with!
Kind regards,
The MiWay Team
