BAD SERVICE AND HIDING INFORMATION AND BAD ATTITUD

THE SERVICE IS PATHETIC WE HAVE BEEN IN CONTACT WITH OFENTSE OGANNE WHO IS VERY *********** HE LAST WEEK THURSDAY HE PROMISED TO SEND ME THE RECORDING OF WHEN I TOOK OUT THE POLICY WITH MIWAY, WHERE THE PERSON I SPOKE TO SPECIFICALLY MADE IT CLEAR THAT MY EXCESS WILL BE R5000 NOT THE POLICY I JUST RECEIVED WHICH DIFFERS FROM THE ONE I GOT ON THE 23RD OF APRIL 2015. YOU GUY HAVE BEEN SHOVING FROM PILLAR TO POST WITH MY ISSUE, TODAY I CALLED AND OFENTSE MADE ME HOLD ON FOR 30 MINUTES AND THE PHONE WENT DEAD, YOUR SERVICE IS PATHETIC AND I WILL CANCEL MY POLICY WITH YOU GUYS AND I WILL USE ALL MEDIA PLATFORMS TO EXPOSE THIS **** SERVICE YOU GUYS GIVE, I WILL LAY CASE AT THE OMBUDSMAN AND I WILL WRITE A COMPLAINT ON HELLOPETER, TO EXPOSE HOW YOU GUYS ARE RIPPING PEOPLE OFF AND MY POLICY WAS CHANGED WITHOUT MY KNOWLEDGE, WHEN I TOOK OUT THE POLICY MY EXCESS WAS R5000 NOT 10% OF THE INSURED VALUE THIS IS **************** I AM EXTREMELY DISSATISFIED AND DISGUSTED BY THE SERVICE I HAVE RECEIVED MIWAY AND OFENTSE OGANNE, HE IS VERY ***********. WHEN YOU CALL THEY MAKE HOLD ON FOR A VERY LONG TIME AND THEN THE PHONE GOES DEAD, DON'T USE MIWAY THE SERVICE IS BAD *********** STAFF, OFENTSE