KF
Krystle F
1 reviews | Active since Jul 2012
10 Apr 2015, 10:05
BAD SERVICE AND BAD TREATMENT
I AM VERY UPSET AND VERY DISTGUSTED BY THE WAY MIWAY TREATS PEOPLE WHO IS NOT THEIR CLIENT. WE ARE THE 3RD PARTY AND WE HAVE BEEN TREATED LIKE A DOOR MAT. THEIR CLIENT BUMPED MY BRO CAR IN FEBRUARY ITS APRIL AND THE CAR IS NOT REPAIRED. I SENT ALL THE DOCUMENTS ON THE 12/03/2015 AND WAS TOLD THE ASSESSOR WILL BE APPOINTED IN 3 DAYS. THE ASSESSOR PHONES AND REQUESTS THE PICTURES AGAIN WHICH I HAVE ALREADY SENT, NOTHING HAS BEEN DONE AND WE STILL WAITING FOR THE CAR TO BE REPAIRED SINCE MARCH.. I AM DISGUSTED BY THE WAY THEY LIKE TO SELL THEIR PRODUCT AND STILL NO SERVICE IS BEEN GIVEN!!!
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Replies (1)MiWay Insurance's replyOfficial
01 Oct 2015, 17:06Hello Krystle1,
We're sorry that your claim against our client's policy is taking longer than expected.
Marietha has since called to address your concerns in more detail and explained the claims procedure, Kavesha will be in touch with you to finalise your claim. Should you have any further questions, please do give us a call!
Kind regards
The MiWay Team
We're sorry that your claim against our client's policy is taking longer than expected.
Marietha has since called to address your concerns in more detail and explained the claims procedure, Kavesha will be in touch with you to finalise your claim. Should you have any further questions, please do give us a call!
Kind regards
The MiWay Team
MiWay Insurance's reply01 Oct 2015, 17:06
Official
Hello Krystle1,
We're sorry that your claim against our client's policy is taking longer than expected.
Marietha has since called to address your concerns in more detail and explained the claims procedure, Kavesha will be in touch with you to finalise your claim. Should you have any further questions, please do give us a call!
Kind regards
The MiWay Team
We're sorry that your claim against our client's policy is taking longer than expected.
Marietha has since called to address your concerns in more detail and explained the claims procedure, Kavesha will be in touch with you to finalise your claim. Should you have any further questions, please do give us a call!
Kind regards
The MiWay Team
