LT
Letlela T

1 reviews | Active since Jul 2020

28 Jul 2020, 14:14

Bad service

I really hate how my claim was handled by Kgomotso from miway. I have never experienced such a bad experience from the start till now. I sign a disclaimer last week, after that I have been sending numerous emails to follow back on my claim. Still no feedback even today. I'm really disappointed by miway. I regret joining you mxm

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Jul 2020, 16:39
Official
Oh no, this doesn't sound right at all! We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver. Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.  Best regards,
The MiWay Team