AB
Amukulani B
1 reviews | Active since Aug 2017
06 Jan 2020, 18:26
Bad service
My father has an existing policy with miway insurance company however my father made a claim but access fee was 7000 to something that cost 1800 and I requested policy schedule and call recording for the past two weeks they only sent me policy schedule am still waiting for call recording even that's how Miway bad service is
Assisted Nkululeko sithebe
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Amukulani B's updateReviewer Update
06 Jan 2020, 18:32I need miway to send me a call recording as soon as possible that's all
AB
Amukulani B's update06 Jan 2020, 18:32
Reviewer Update
I need miway to send me a call recording as soon as possible that's all
MiWay Insurance's replyOfficial
06 Jan 2020, 19:10We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply06 Jan 2020, 19:10
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!
Best regards,
The MiWay Team
Best regards,
The MiWay Team