BD
BONGEKA D
1 reviews | Active since Aug 2016
20 Jul 2020, 12:40
bad service
Good day
Can I please have someone to call me back with regards to an increase on my monthly instalment and my excess ?
It’s really not nice to call and fight with you every year with regards to this my car loses value every day and the excess is still increasing why is this, and also my premium is increasing
Please I need a way forward if no help then please let me know so I can switch my insurance. Been with you from 2016 and you always treat me like this every year. It is really exhausting
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
20 Jul 2020, 13:58We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. Best regards,The MiWay Team
MiWay Insurance's reply20 Jul 2020, 13:58
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. Best regards,The MiWay Team
BD
BONGEKA D's updateReviewer Update
21 Jul 2020, 10:42Thank you Miway for having staff members like Kebafentse Mogoshi, he was very helpful and managed to come to an agreement and I am very happy with it. I wish all your staff member can be trained like him then you would not have such complaints yesterday I was super angry but after his call today I am very happy and I appreciate his effort . Thank you so much Kebafentse Mogoshi!!!!!! looking forward to receiving my new Policy schedule
Please miway in future try to resolve one's query at first point of contact to avoid having Unnecessary complaints.
Please miway in future try to resolve one's query at first point of contact to avoid having Unnecessary complaints.
BD
BONGEKA D's update21 Jul 2020, 10:42
Reviewer Update
Thank you Miway for having staff members like Kebafentse Mogoshi, he was very helpful and managed to come to an agreement and I am very happy with it. I wish all your staff member can be trained like him then you would not have such complaints yesterday I was super angry but after his call today I am very happy and I appreciate his effort . Thank you so much Kebafentse Mogoshi!!!!!! looking forward to receiving my new Policy schedule
Please miway in future try to resolve one's query at first point of contact to avoid having Unnecessary complaints.
Please miway in future try to resolve one's query at first point of contact to avoid having Unnecessary complaints.
BD
BONGEKA D's updateReviewer Update
21 Jul 2020, 14:14Thank you Miway for having staff members like Kebafentse Mogoshi, he was very helpful and managed to come to an agreement and I am very happy with it. I wish all your staff member can be trained like him then you would not have such complaints yesterday I was super angry but after his call today I am very happy and I appreciate his effort . Thank you so much Kebafentse Mogoshi!!!!!! looking forward to receiving my new Policy schedule
Please miway in future try to resolve one's query at first point of contact to avoid having Unnecessary complaints.
Please miway in future try to resolve one's query at first point of contact to avoid having Unnecessary complaints.
BD
BONGEKA D's update21 Jul 2020, 14:14
Reviewer Update
Thank you Miway for having staff members like Kebafentse Mogoshi, he was very helpful and managed to come to an agreement and I am very happy with it. I wish all your staff member can be trained like him then you would not have such complaints yesterday I was super angry but after his call today I am very happy and I appreciate his effort . Thank you so much Kebafentse Mogoshi!!!!!! looking forward to receiving my new Policy schedule
Please miway in future try to resolve one's query at first point of contact to avoid having Unnecessary complaints.
Please miway in future try to resolve one's query at first point of contact to avoid having Unnecessary complaints.