BAD SERVICE

I HAD MADE A CLAIM FOR MY SURROUND SYSTEM AND IT WAS APPROVED. THE BAD PART IS SINCE I PUT IN THIS CLAIM I DID NOT GET ANY FEEDBACK. I HAD TO KEEP ON CALLING THE LADY WHO IS SUPPOSED TO HELP ME. HER NAME IS KGOMOTSO. SHE NEVER GAVE ME ANY FEEDBACK.

MATTERS WORSE SHE SENT ME AN SMS SAYING THE SUPPLIER WITH CONTACT ME. TILL TODAY THE SUPPLIER HAS NOT CONTACTED ME. I PHONED THE SUPPLIER TWICE AND THEY INFORMED ME THTA THEY HAVE NOT RECEIVED ANY AUTHORISATION FROM MIWAY. MY CLAIM NO C*** WAS NOT SENT TO THEM. I DONT EVEN KNOW NOW FOR THREE WEEKS AHEN WILL I BE CONTACTED BY THE SUPPLIER TO ARRANGE FOR DELIVERY. THIS IS REAL BAD SERVICE FOR SOMEBODY WHO IS ALSO A SHAREHOLDER IN SANLAM