BAD SERVICE

The service of MiWay is very bad i will not even recommend them to anyone, On the 14 March 2026 i logged a call with them, the lady who assisted me said i should provide quotations and diagnostics from the mechanic, i did as she asked ,then come monday the 16 March i made a follow up told the assistant my story then i was refeered to MSURE i told them my story again and they said i should contact the nearest mechanical garage and book i did that with my airtime cos i am the one in need, received the appointment contacted my MIWAY again then they transfered me to the towing section they asked for my details and they picked u p the car the following day. So my car was at this place from the 17-20 March 2026 then the phoned saying that the fixed ABCZ but i must pay not MIWAY as desparate as i am i paid so that i can get back my car. Did my caring insurance provder ever checked on me no, did they offer me courtesy car that i am paying for? No did they pay the invoice i had to pay it myself. Ever since the car came back it had problem with staring up untill the 2 April when it decided not to start. It was Easter weekend i did not bother MIWAY today i phoned them telling my story the consultant just listened and transfered without even telling me that she is transferring the call, i had to share the whole story to the gentleman who blamed me for paying and taking the car and told me that miway is not at fault and he transferred me again without saying a word to another department