TM
Tumz M
1 reviews | Active since Nov 2019
17 Dec 2019, 12:20
Bad service
Unhappy customer. On 1 November 2019 I spoke to a consultant by the name of Miyelani who promised to download my car inspection certificate for my profile and he didn't. I received an SMS on 14 Dec from miway requesting that I need to take my car to the nearest inspection centre for me to have a cover. I phoned miway today 17 Dec only to find out that they don't have my inspection certificate meaning my car was not covered if I had an accident. Very disappointed especially because he confirmed receiving the certificate.
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MiWay Insurance's replyOfficial
17 Dec 2019, 12:55Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way! We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply17 Dec 2019, 12:55
Official
Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way! We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
Best regards,
The MiWay Team