jM
jacky M

1 reviews | Active since Aug 2014

19 Sept 2023, 12:08

bad service

Miway client with multiple product . the level of service does not even deserve a star .they appoint dubious service provider who match their level of bad service ,no wonder they say birds of same feather flock together .after two month of waiting for the car to be repaired , it still not propely repaired and i have to wait for another claim , wait for another two month if im lucky .i guess thats what comprehensive cover does

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply19 Sept 2023, 12:11
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team
jM
jacky M's update12 Oct 2023, 13:52
Reviewer Update
to this day their preferred bogus service provider have failed to fix the issue , IN FACT THEY HAVE ADDED NEW ONES AND THIS WAS DONE DELIBERATE .THE CAR IS GONNA GO FOR THE THIRD TIME !
jM
jacky M's update06 Nov 2023, 10:59
Reviewer Update
TO THIS DAY , THEY NEVER RESPONDED .