1 reviews | Active since Sept 2014
Bad Service
I am disturbed by how MIWAY makes decisions to pay for claims and not for others. Last week I logged in a claim for my roof and they sent an assessor to evaluate and before I knew it they said they will partially pay for the claim as it was not caused by hail. The very same company that sent an SMS warning regarding the hail/storm. I am interested to know how did they conclude that the pieces of the roof tiles that blocked the gutters and resulted to water draining inside the house was not caused by the hail. There is evidence that my roof was maintained, however they claimed that it is maintenance issue and actually an exclusion, not covered by insurance. I would really appreciate it if they can provide me with measures that were used to conclude the matter.
The MiWay Team
The MiWay Team
I have been paying for insurance without fail for days like this, based on the report received I am requesting MiWAY to please refund me every single cent I've paid to date for the building structure since defects are not covered.
Recommendations:
1. MiWAY can look into conducting an assessment for building structures, identify defects and make recommendations prior to insuring it.
2. They can also add a clause that makes the owner liable and responsible of submitting structural changes of the building etc.
Thank you
I have been paying for insurance without fail for days like this, based on the report received I am requesting MiWAY to please refund me every single cent I've paid to date for the building structure since defects are not covered.
Recommendations:
1. MiWAY can look into conducting an assessment for building structures, identify defects and make recommendations prior to insuring it.
2. They can also add a clause that makes the owner liable and responsible of submitting structural changes of the building etc.
Thank you