RK
Racine K
1 reviews | Active since May 2015
01 Mar 2016, 13:19
BAD SERVICE
MiWay rewards I have a query that's now going onto 3 weeks whenever I call the call centre im always in queue and get cut off soon as im number 2<br> <br> I have not received a voucher owed to me<br> <br> Last Friday managed to get ahold of a consultant who was going to provide feedback no feedback to date <br> <br> BAD SERVICE !!!!
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MiWay Insurance's replyOfficial
10 Mar 2016, 15:56Hello Racine K,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since called to assist you with your voucher query and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since called to assist you with your voucher query and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
MiWay Insurance's reply10 Mar 2016, 15:56
Official
Hello Racine K,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since called to assist you with your voucher query and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since called to assist you with your voucher query and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team