Bad Service

I am disgustedly disappointed by this insurance. I had taken my vehicle to one of its approved panelbeaters in East London (Elegant Square).I had taken my vehicle in 23 November 2015, still today I have not gotten my car back. I,have been told by the panelbaters that they have a backlog on door delivery, its only now that i have received a feedback that the door has been delivered. Its still going to take another 3 weeks to panelbeat it.<br> No one has bothered to enquire from this insurance. I am utterly disgusted to the extent that I hate my Insurance. They are soo un professional and have no customer service what so ever. I am emotional grained and have no will power to even,get off bed.