NM
Nthabiseng M

1 reviews | Active since Jun 2019

01 Jul 2020, 19:29

Bad service

I was involved in an accident in the beginning of the year, and everything was done accordingly. I was allocated a service provider Vaal triangle panel beater to repair my vehicle.After the president announced that all trades will be operating, I paid the access amount to the service provider and they told me that They will tell me when must I bring the vehicle. A month later I practically begged the service provider to book in the vehicle for repairs. I don’t even have a courtesy vehicle that I’m paying for monthly because I had to collect it in Bloemfontein. What frustrates me most is that my insurance company MI WAY does not care about their clients. All the care about is our monthly premiums. As we speak my vehicle is still with the panel beaters that don’t even care how I get to work.

***

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Jul 2020, 09:22
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.

Best regards,
The MiWay Team