BAD SERVICE

Hi My name is Isaac Mosili<br> A very unhappy miway client We take insurance to make life easier but my life has been nothing but the opposite with the service from miway, I don't know if it the individuals (claims advisor) I spoke to or what. Got involved in an accident on Friday 20/11/2015, called miway to place in a claim immediately at the accident scene, was told to have my car towed to Brinks panel beaters in Boltania Boksburg, promised a claim number and they confirmed that my claim was registered...LIES. Monday the 23/11/2015 called their call centre again only to get through to a lady Sonia Botes and only then it was registered. Got an email that the assessment will be completed within 2-3days... MORE LIES. IT TOOK ABOUT A WEEK. Been emailing and calling this lady and feedback only after 4hours - 6 if not the next day on email. Only on the 01/12/2015 my claim was authorised, was told to pay access of R14 160.00 which I did the very same day. now im struggling with their panel beaters who \ are still waiting for parts even today". Its been three weeks now and I don't have a car. The worst of them all the panel beater is closing for holidays this Friday. no feedback nothing."""