Bad service

I had an accident in April and my car was towed by MiWay. For almost two weeks my car was at the tow campany's yard. It is almost four months now but y car is still not fixed and there is still no indication or feedback on what is happening. I sent emails and never receive any response and make calls and they promise to get back to me but that does not happen. Guys please choose wisely. MiWay deserve no star at all