DW
Dylan W
1 reviews | Active since Feb 2019
15 Aug 2019, 16:49
Bad Service
Hi. I spoke to Thabi Sikhosana, she was NO HELP. I keep getting notifications to take my Jetta in for inspection. It was already done by glassfit Bellville, they are suppose to send it to MiWay. What bothers me is if something happened to my car Miway would not even cover it because they did not receive the inspection certificate for the Jetta 1.2 TSI. A Error from their side. I am about to cancel all my insurance with Miway. This is unprofessional, then the woman who "helped" me tried to make it out as it is my fault they did not receive it. I'm pretty sure I am not even going to get a response from MiWay. But lets see.
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Replies (2)
MiWay Insurance's replyOfficial
15 Aug 2019, 17:02Oh no – this doesn’t sound right at all! Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way!
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply15 Aug 2019, 17:02
Official
Oh no – this doesn’t sound right at all! Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way!
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
We have passed your note on to the right team and an agent will be in touch soonest to assist.
Best regards,
The MiWay Team
Best regards,
DW
Dylan W's updateReviewer Update
16 Aug 2019, 13:31Still not one person has contacted me???
DW
Dylan W's update16 Aug 2019, 13:31
Reviewer Update
Still not one person has contacted me???