RM
Refilwe M
1 reviews | Active since Mar 2019
09 Mar 2019, 09:53
Bad service
It only take 2 minutes to join insurance but it takes forever to cancel it. I have sent a request on the app a week ago that I want to cancel got an sms that someone will call me. Nobody did. Called the help desk I was told there was no one available to cancel the policy I will get a call back. I'm still waiting even today. This is pathetic
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MiWay Insurance's replyOfficial
09 Mar 2019, 10:09We appreciate your feedback and the time taken to write to us. We have passed it on to the right team and someone will give you a shout soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply09 Mar 2019, 10:09
Official
We appreciate your feedback and the time taken to write to us. We have passed it on to the right team and someone will give you a shout soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
Best regards,
The MiWay Team