Bad service

I had an accident on the 27th of January on the passanger side door on the right. After I have insured the car I was told to take it to glassfit for an assessment of dents and marks the car had non of those before joining Miway. So when I made a claim on the 27th of January the car had already had sketches which happed while I was insured. So I made all. Well I had a hard time with Miway making excuses of not fixing the car Wanting the contacts of the my previous insurance companies, why asking for that at a claim stage? they didn't want fix my car making excuse even asked for the printout of my bank statement at my expense, well i sent it, after a huge urguement wasting my airtime calling Miway convincing them to fix the car finally they approved my claim. Told me to take the car to the panel beater and when I joined the access was R3500 now I had to pay R4600 okay.

I then took the car to the panel beaters about two week back on Thursday I was told to return the qoutesy car because my car was ready for collection without giving me time to organise myself the airport yet I'm separate for a car hire and I was told it 30 day but they said I need to return the car on Friday other than I will be charged. I did return the car and went to fetch my on to my surprise the car was fixed one side the other dents were not fixed ? now my car is not the same I can't even drive it on Monday I have to take it to a panel beater so that it will be the same. I'm so disappointed with Miway and I won't advise anyone to join Miway I had a very bad experience bear in mind this was my first claim ever afte paying premiums for the past years without claiming.