Bad service

Call date :11/01/2019, Call *** 674 232, Assisted by: Puleng Mochabang.

This Puleng did changes in my policy without my consent and she spoke to me as if I don't have an option and I do. In November 2018, I took a home insurance with Miway for the property which is still in the process of being registered , and therefore it is not yet on my name. I clearly explained this to the agent who assisted me and for some reason their system could not put the start date of 1st March 2019 as I wanted. In December the debit order went through and my concern is I can not pay for a property which is not on my name. So I called to inquire about options which are there regarding my situation. Puleng changed the date to 1st of March and only advised me afterwards that the premium will increase. If this can not be resolve I can not continue to be Miway's client.