TM
Tirelo M
1 reviews | Active since Feb 2018
03 Aug 2018, 15:33
Bad Service
Submitted a claim on the 13th of August 2018, keep on calling everyday and sending email, no response, get through to the adviser and every time tells me the claim is with management for validation, today is the 22nd day without any feedback whether my claims is approved and on top of that they told me I rejected a car hire, when i request for a recording nothing is forth coming from their side. Please assist.
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
03 Aug 2018, 16:35We are really sorry to hear that you feel let down. We will be in touch to discuss your concerns with you in more detail.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply03 Aug 2018, 16:35
Official
We are really sorry to hear that you feel let down. We will be in touch to discuss your concerns with you in more detail.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
13 Aug 2018, 12:31We are sorry for the hassles you’ve experienced with your claim – it is never our intention to cause you any inconvenience. We believe that Kwena has since given you a call to discuss the finalisation of your claim and we are happy to hear that your claim has since been authorised.
Should you need anything else please do give us a call.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply13 Aug 2018, 12:31
Official
We are sorry for the hassles you’ve experienced with your claim – it is never our intention to cause you any inconvenience. We believe that Kwena has since given you a call to discuss the finalisation of your claim and we are happy to hear that your claim has since been authorised.
Should you need anything else please do give us a call.
Best regards,
The MiWay Team
Best regards,