JS
Jac S

1 reviews | Active since Jan 2018

22 Jun 2018, 06:34

Bad service

Worst service. I contacted miway for a quote as I was looking to see if I can get a better package compared to my current insurance. I was phoned by a Mpumelelo of their call centre and at the time wasn't able to speak as I was with a client at work. I requested to be called back in 20min during my break but has not been contacted again over a week later. If a company treats you like this when you approach them for business, how much worse service can we expect once you signed for a policy?

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply22 Jun 2018, 08:15
Official

Thanks for bringing this to our attention! We have passed your message on to our Sales team and someone will be in touch to assist you.

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply02 Aug 2018, 11:33
Official

We've heard back from our team and unfortunately, they are not able to get through to you. Please provide us with an alternative number or advise what time will be suitable for you in order for our team to be in touch with you.

Kind regards,
The MiWay Team

Best regards,