KN
Khanyisile N
1 reviews | Active since Apr 2016
16 Apr 2018, 07:11
Bad service
The call centre consultants don't keep their word...i have been waiting for a response for 3 weeks from Lebogang Rantao, I have been e-mailing but she simply ignored my emails.
BAD SERVICE INDEED
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
16 Apr 2018, 08:22We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply16 Apr 2018, 08:22
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
30 Apr 2018, 15:40Thanks for bringing this to our attention and please accept our sincere apology for any frustrations you experienced following the recent service experience. Inno has since been in touch to assure you that the refund has been processed.
Please don’t hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply30 Apr 2018, 15:40
Official
Thanks for bringing this to our attention and please accept our sincere apology for any frustrations you experienced following the recent service experience. Inno has since been in touch to assure you that the refund has been processed.
Please don’t hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,