JM
Jabulani M

1 reviews | Active since Jul 2015

01 Sept 2015, 14:55

Bad service

I got involved in an accident on the 8 of July 2015 and I lodged a claim, submitted all the necessary documents and with every single step of the process I have to keep calling to get feedback and I can never get a hold of the agent they have assigned to handle my claim, this number is forever on voicemail: *** Solani Baloyi. <br> Mandisa Xulu tried to assist me but now I can not get hold her as well. I am really disgusted by Miway's service, even worst I got debited whilst my claim is being ignored.<br> Worst service ever!

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Sept 2015, 10:22
Official
Hello jabum1@,

We're sorry that you could not get hold of us initially, and for any hassles you experienced as a result!

Solani has been in touch to confirm that your claim has been paid.

Please don't hesitate to give us a call if you need any further assistance!

Kind regards,
The MiWay Team

Best regards,