BM
Bheki M

1 reviews | Active since Jun 2015

26 Jun 2015, 12:08

Bad Service

I am very disappointed with the service I get from Miway. I have been with Miway for more than five years now and only now I had an accident in April 25 2015. The person by the name of Sello Mpati was assigned or task to update me about the progress on the panel beating of my car. Unfortunately he is doing that and he is always not available when you call him. If you lucky and find him, he will tell you that,\ let me find out and Ill call u back"and he never return a call. Right now its been almost two months the car was authorised to be fixed and only find out that nothing has been done on the car. I am frustrated and angry...."""

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Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Jul 2015, 15:20
Official
Hello mahazat,

We're sorry for any hassles you experienced! Sello has since been in touch with the repairer and they've confirmed that they are still busy with the repairs and they also let us know that they'll keep you updated moving forward!

Please don't hesitate to give us a call if you need any further assistance!

Kind regards,
The MiWay Team

Best regards,