Bad Service

<p>I logged a complaint and was told by Miway to refer the matter to the dispute unit. After a week of no response I follow-up with the dispute unit, only to be told that a dispute takes 14 days to be resolved and that there was an error with their automated email response system. Waited for the 14 days, the dealership that was recommended by Miway to do the repairs on my vehicle called informing me that they were about to start charging me for storage, Then I called Miway and they told me the manager that was going to deliberate on the matter just arrived from leave on that day (24-05-2017) and I will be receiving feedback as to if my car will be fixed the next day (26-05-2017). The next day I received the response that my vehicle will not be fixed due to wear and tear. I took my vehicle in in a very good working condition and now after the fixtures, it could not even start. In the spirit of giving up on the appalling service, I called Miway to ask them to tow my vehicle and I was told I will have to pay for it as it is part of a claim and is not an emergency. I am greatly disappointed and shocked by this, I did not expect it from a company such as Miway. </p>