bad service

<p>Here again</p> <p> </p> <p>I sent this below email on 28 March 2017 to Mandisa asking this ******* insurance miway no response until now,This is a proof of how they can treat their custormers</p> <p> </p> <p>Hi Mandisa</p> <p> </p> <p>Email received but I still don't understand due to the following reason.</p> <p> </p> <p>1.Firstly the car was not assessed on the field by your assessor only assessed through the pictures so please can you make it vivid to me is this a way of how miway is treating their customers? </p> <p> </p> <p>2. After few days we heard that the car is on a written off option, someone from your office told Miss Mchunu that they will only approved R21 000,Now on your calculation I see the amount of R11 000 this is shocking as now they is a 3 statements of which is different and please can you clarify on that why they is a lot of ambiguous statement?</p> <p>3. The issue of written off option to be honestly to me its uncomprehensible because what if the car is not owing and the client im sure the insurance miway didn’t make it clear to her before she signed the contract and I heard that your insurance mentioned that is because the car its too old so if that a case why miway insurance allow her to take an insurance with you and the parts are very expensive this leave with a lot of questions about miway insurance as Its happened to me something like this before where my car was paid up but I was using another insurance not miway. So I think this she need to consult ombudsman’s for the clarification and the procedure of dealing with the client.I think this will be fair for both parties. </p> <p>4.Your insurance has failed to assist the Ms Mchunu with this issue so that she will be comfortable without saying her car is been written off without a proper assessment that’s why Im keeping on updating on social network,hallopeter complain about the services she received from Miway insurance I am shocked this will help lot of people as it is very painful as pay monthly premium but when you encounter a problem the insurance comes to many stories for his benefit.</p> <p> </p> <p><br />Your response will be highly appreciated for the above mentioned questions.</p> <p> </p> <p><br />Regards</p> <p>Siphelele</p> <p> </p> <p> </p>