SM
Siphelele M

1 reviews | Active since Jun 2016

24 Mar 2017, 08:52

Bad service !

<p>Hi</p> <p>I would like to advice anyone who like to join miway insurance please dont join this ******* car insurance if you are a member already please try to exit soon from them.</p> <p>My girlfriend smashed her car 3 weeks back and the damaged items was the front bumper , radiator and other panel on the side of the car etc The repairer send them a quote forR 23 000 so this ******* insurance miway said its written without coming to a field to assess the car they assess the car on the pictures only now they are talkin another language they are saying they will only approve R21 000 so now is not written off? even that R21000 is not enough to repair the car as she is payin a monthly premium monthly on the contract signed by her there is no clause stating that if the car smashed will only pay R21000.</p> <p>SO NOW WE ARE PLANNING TO ENGAGED LEGAL ADVISOR AND REPORT THEM TO OMBUSMAN.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Mar 2017, 09:13
Official

We have passed your message on to our Claims team and someone will be in touch to assist you.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply28 Mar 2017, 13:37
Official

We’re sorry to hear that you feel this way Siphelele!

Mandisa has since been in touch with the policy holder to discuss the claims process and what to expect moving forward. Ms. Mchunu is more than welcome to get in touch if she requires any further assistance.


Kind regards,
The MiWay Team