1 reviews | Active since Jan 2017
Bad Service
<p>miway to quick to write off any vehicles.bad assistance from claim advisors.bad payout for insured vehicles.removing vehicles from policy without consent/informing /asking/reason.as long as i pay the premium they give me i should be covered for items i stated.not what they think should be covered.</p> <p>got a lowsy payout for a fully covered vehicle.20% of retail value for repairs.not even covering extra mentioned items on the car which i stated and paid for every month as in my cover letter.</p> <p>maybe as an everyday joe not knowing how the system works and claiming something for the first time i got run over.dont know???</p>
Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.
Best regards,
The MiWay Team
Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.
Best regards,
The MiWay Team
got a call from claim advisor.still not happy with answers im getting.unable to explain why they do things how they doing it.which to me does not make sense.seeing other reviews about unhappy people whos claims are rejected isnt helping either.makes me wonder if i will get service if my other insured items gets damaged or ******.also waiting for accounts to contact me for pro rata bayback for policy cancelation on the19th january.
got a call from claim advisor.still not happy with answers im getting.unable to explain why they do things how they doing it.which to me does not make sense.seeing other reviews about unhappy people whos claims are rejected isnt helping either.makes me wonder if i will get service if my other insured items gets damaged or ******.also waiting for accounts to contact me for pro rata bayback for policy cancelation on the19th january.
Thanks for bringing this to our attention. We will look into this and get back to you with proper feedback.
Kind regards,
The MiWay Team
Thanks for bringing this to our attention. We will look into this and get back to you with proper feedback.
Kind regards,
The MiWay Team
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Shenta has since been in touch to discuss your concerns, and she confirmed that your claim has been authorised and settled. Please don’t hesitate to give us shout if you need help with anything else and sorry again for the hassles!
Best regards,
The MiWay Team
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Shenta has since been in touch to discuss your concerns, and she confirmed that your claim has been authorised and settled. Please don’t hesitate to give us shout if you need help with anything else and sorry again for the hassles!
Best regards,
The MiWay Team