NM
Njabs M

1 reviews | Active since Dec 2016

21 Dec 2016, 11:22

Bad service

<p>As I was unhappy with the service I have been receiving at MIWAY with their expensive premiums and excess, I decided to leave MIWAY and as the senior at MIWAY, Christian Potgitier was trying to convince me to stay which to me seemed like 1 had to complain and leave before they start giving their loyal customer a better offer and our chat ended up in him telling me that "I should do whatever that makes me sleep at night."</p> <p>Is this the way you train your staff to talk to your customers? I guess you do things your way.</p> <p> </p> <p>Christian Potgitier -Senior at Miway - told me I should do whatever that makes me sleep at night.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply21 Dec 2016, 11:25
Official

We're sorry to hear that your recent experience has not been a pleasant one. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply22 Dec 2016, 10:01
Official

Thanks for bringing this to our attention! Please note that Busisiwe has since been trying to get in touch, but has unfortunately been struggling to reach you. Please give us a shout as soon as you have a minute!

Best regards,
The MiWay Team