SB
Sasekani B

1 reviews | Active since Oct 2015

21 Nov 2016, 16:12

BAD SERVICE

<p>I had exprience very bad service with Miway insurance, whereby the consultant changed my policy cover from Retail value to Marcket value without my consent. this is what i call cheating to benefit themselves becuase if they did this to someone who does not know anything about the insurcance cover, they were going to get away with it. I have since tried to get hold of the manager to resolve this for me, since Friday last week, up to so far nobody is willing to help me. i guess if i do not get any help within 24 hours will have to look for another insurance out there.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply21 Nov 2016, 16:23
Official

Thanks for bringing this to our attention. We will have a look into this and get someone to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply24 Nov 2016, 11:51
Official

Thanks for your comment and the opportunity given to respond! We confirm that Inno has been in touch to assist you with your policy. Please don’t hesitate to give us a call if you need any further assistance.

Best regards,
The MiWay Team

Best regards,