Bad service

<p>I have been with Miway insurance for about 2 years now and has never claimed anything, this all started on the 29/08/2016 when I requested to change my residential address, I dont recall who I spoke to, I was advised address has been amended and my premium will go up, i requested for my premium to be reviewed as I now stay in a safer place than the previous one, the lady said she will refer to the manager. the manager phoned me who said they cannot reduce the premium I better phone back in October to review it Probably by then will be reduced.</p> <p>On the 17/10/2016 @15:21 I contacted my way and I spoke to Soloms to update by details as I have</p> <p>intalled tracker on my car, Soloms advised the insurance was cancelled on the 21/09/2016 and he cannot pick up anything from my ID as per my request, AND I am now on my mothers insurance which is Out insurance, What the HELL? my mother has never driven A CAR before AND stays in Limpopo, How possible is that? I requested a recording from him that proves that I did cancel my insurance, but was never provided. he re-do my insurance AND asked me all information as a new insurance which he also informed me he will refer to the manager for them to waive the fees and the inspension wont be done twice.</p> <p> </p> <p>On the 18/10/2016 Soloms phoned @ 08:01 advising me to take my car for inspection to be on the safer side as he was advised by his manager, NO! I REFUSE. to waste my time and my petrol, i never cancel my insurance, I need the recording to prove that I did as the call was recorded but even Today am still waiting. and i refuse to pay any fees that occur in the process when insurance was cancelled....If anything could happen to my car, Miway will be liable on all the costs as per terrible service they are giving me. </p>