1 reviews | Active since Sept 2016

29 Sept 2016, 16:09

Bad service

<p>My car was in an accident MiWay approved my claim, I send my car to Silo Auto Body panel beater in Ermelo. Friday I got my car back, Saturday I experienced problems with my car Monday I returned it back to the panel beater. On Tuesday they said the problem was in the clutch, they are not going to fix it because the clutch was not the part of the accident. They send me the quotation from VW I must pay it for myself.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply29 Sept 2016, 16:18
Official

Good day Kwanda,

We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply03 Oct 2016, 09:10
Official

Dear Kwanda,

Thanks for taking the time to comment and for the opportunity given to have a look at what happened.

We’re sorry that you’re not happy with the outcome of your claim. Galo has since been in touch to discuss your concerns and explain your cover properly. Please feel free to give us a call if you need any further assistance!


Kind regards,
The MiWay Team