TN
Thandiwe N

1 reviews | Active since Apr 2012

08 Jul 2016, 08:53

Bad service

<p>I just had a bad experience with my way. kingsley masinga has such bad attitude he argued with me on the phone. i have just cancelled my policy with you guys and WILL not recommend it to anyone. I spoket o Hendry shongwe who said she will call me within 10 minutes. it has been over an hour and has not called back. yesterday i spoke to Sesi Phasa who advised that she will get someone to call me back. till today i am waiting for someone to call me back. Thisis terrible service. i have been with miway for 4 years and and has never skipped a payment but the service i have received from you is shoking. </p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply29 Aug 2016, 09:04
Official

We’re so sorry for upsetting you, and we assure you that it is never our intention to do so. Innocentia has been in touch to confirm cancellation of your policy and to explain the cancellation date. Thanks for giving us a chance to assist and please give us a shout if you need anything else!

Best regards,
The MiWay Team

TN
Thandiwe N's update29 Aug 2016, 11:39
Reviewer Update

Are you being for real? almost a month later you reply to my Complaint. You guys excell at bad service. wish there were awards for bad service you would take all of them hands down. the nerve to reply almost a month later